The Ombudsperson Institution has called for the suspension of the decision to raise electricity prices in Kosovo, stressing the need for a serious and coordinated response by the government and relevant authorities to ensure transparency, accountability, and a sustainable solution to the issue.
This call comes after the Energy Regulatory Office (ERO) announced a 16.1% increase in electricity tariffs.
In its opinion, the Ombudsperson highlights serious concerns over the lack of inter-institutional coordination and the non-compliance with Article 49 of the Law on Electricity, which requires ERO to consult with institutions responsible for protecting vulnerable consumers.
“The absence of fully constituted institutions at the time of decision-making has prevented a balanced and responsible process,” the statement notes.
The opinion emphasizes the direct impact of the tariff increase on the cost of living, particularly affecting vulnerable consumers and families receiving social assistance.
“The Government of the Republic of Kosovo is obliged to act in accordance with the Law on Electricity to ensure that such decisions are accompanied by protective measures for vulnerable consumer groups and to create suitable conditions for businesses and market liberalization. Measures must also be taken to prevent the formation of monopolies,” it continues.
The Ombudsperson warns that decisions made in the absence of full institutional capacity could have irreversible consequences for citizens and do not serve the public interest.
“It is crucial to underline the responsibility of the government and relevant institutions to ensure a regular, fair, and transparent process. The lack of transparency has deepened public mistrust, and citizens’ concerns have gone unanswered, further contributing to a sense of institutional irresponsibility,” the opinion states.
The document concludes with a warning that if immediate and concrete measures are not taken, the situation could escalate into a broader public concern.
