The Consumer Protection Council, operating under the Ministry of Trade, held its first meeting to address citizens’ complaints, including concerns regarding electricity meters and rising fuel prices.
According to the Council, the discussion focused on a range of consumer protection issues, particularly complaints affecting multiple sectors, such as irregularities with electricity meters and increases in fuel prices.
The Council also announced the formation of a working group tasked with drafting a four-year program for consumer protection in Kosovo. The Ministry of Trade emphasized its commitment to safeguarding consumer rights and addressing concerns in a fair and transparent manner.
On March 27, 2026, the Democratic League of Kosovo submitted evidence claiming that of 884 verified electricity meters, 87% were reportedly overcharging citizens even when the tariff was at a lower rate.
Additionally, Minister of Industry, Trade, and Entrepreneurship Mimoza Kusari announced on March 4, 2026, a decision setting fuel prices following the recent surge in fuel costs due to developments in the Middle East.
“The decision comes after continuous market monitoring, daily data analysis by the Kosovo Customs, and reports from the Central Market Inspection, which confirmed that import price increases were immediately reflected in retail fuel prices,” Kusari-Lila stated.
The Council and Ministry continue to monitor market developments to ensure consumer protection and compliance with regulations.
